Build a team that knows, does, and delivers

Prepare.
Develop.
Qualify.

A practical roadmap for building a proficient team.

Training is a start. Competence is the goal. PDQ PRO gives leaders a repeatable way to move people from learning the work to demonstrating they can do it well.

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By William J. Parry and Edward K. Beale

PDQ PRO book cover: Prepare, Develop, and Qualify a Proficient Team

KNOWUnderstand the work

DOPractice the work

QUALIFYDemonstrate the work

PDQ PROPrepare · Develop · QualifyProficiency by design

THE CHALLENGE

A new hire needs to KNOW things, DO things, and deliver QUALITY results.

And you just sent them to “training.” So why can’t you sleep at night?

Because training doesn't always mean competence. People need to understand how you expect things to be done, how your team gets results, and what proficiency looks like in the role.

THE PDQ PRO ROADMAP

Turn learning into proficiency.

A simple, repeatable cycle guides each person from knowledge to practice to demonstrated competence.

01 / PREPARE

Build the knowledge

Start with self-study and focused learning. Give people the references, context, and understanding they need before supervised practice.

KNOW THE WORK

02 / DEVELOP

Practice with purpose

Develop judgment, speed, and skill through repetition, supervised work, and focused coaching. Build confidence while the work is being done.

DO THE WORK

03 / QUALIFY

Demonstrate competence

Confirm proficiency by having people demonstrate the skills required for the role. Qualification is grounded in observable performance.

PROVE THE WORK

Then repeat the cycle. New products, new customers, and more advanced tasks create new opportunities to prepare, develop, and qualify.

THE TEAM ANALOGY

Imagine your team is in a canoe.

New team members are not “paddling in sync” yet. You need a rapid plan so they can paddle right, with the knowledge, skills, competence, and proficiency to move the whole team forward.

THE BOOK

PDQ PRO

Prepare, Develop, and Qualify a Proficient Team

Based on a simple military training method, PDQ PRO shows leaders how to build a tailored development roadmap that combines formal and informal learning with just-in-time coaching.